Returns & Exchanges
At Misty Mountain Gaming, we want to ensure your gear is ready for your next adventure; if you aren't completely satisfied, you can return or exchange your items within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your items in their original dice tins or boxes, ensuring that all components are included to prevent damage during transit.
Ship It Back
Attach the provided return label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for verification.
Quality Inspection & Refund
Once our vault team receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing